Helping you love your smile.

teamaboutusWe promise to provide a comfortable & gentle experience.

 

We appreciate the trust that you have placed in us.

At Beacon Cove Dental, we strive to provide optimum lifetime dental care for our patients.

Our philosophy of care: “Dentistry with Heart” governs everything we do for you.

Our aim is to help you take pride in your dental health and love your smile.

To help with payment processing, we provide facilities to instantly claim from ALL private health funds through the HICAPS service.

Find out more about HICAPS and Insurers

 

Our Process

In order to ensure your expectations are met at your first appointment, we wanted to outline our process and outcomes.

Upon making an appointment, we will send you a New Patient email with everything you’ll want to know for your first visit.

When you arrive, our team will greet you and ensure that you are comfortable.

We work diligently to run on time for all our patients and allow plenty of time in our schedules in order to maintain this goal.

We often treat nervous patients with previously uncomfortable dental experiences, our team are focussed on helping patients feel comfortable and confident with their dental needs. There is adequate time on the day to discuss all your needs and questions.

 

newpatientprocess

 

There’s a lot to read through, however if you would like some specific answers or to book an appointment, please call 9646 1599

 

 

 

 

Details of the New Patient process:

To ensure that your teeth and gums are perfectly treated, there are 2 separate appointments.

The first with our dentists and the second with our hygiene team.

1. New Patient Examination

Our New Patient Examination is a one hour session where our dentists and nurses collect detailed dental information and discuss your dental goals and issues in depth.

This extra time does not add to your normal costs, we simply spend this time with you to make sure our service is thorough and world class.

The information collected includes:

  • Your Medical & Dental History
  • Dental goals and issues
  • Assessment of Jaw Joints, Muscles and Tissues
  • Teeth Exam including Digital Xrays
  • Oral cancer screening
  • Photos of your teeth and mouth
  • Gum and Bone Exam plus Gum Depth Charting (“Perio Charting”)

The treatment plan that follows will address:

  • Health – Gum and Bone health (Gingivitis, Periodontitis) and any Tooth Decay
  • Function – Cracks, Bite (occlusion), Crowding and Gaps
  • Aesthetics – Cosmetic Requirements

A considered and comprehensive treatment plan is then completed with your photos, xrays, teeth and gum (perio) charts.  This plan is tailored to your needs and expectations.

The plan is presented and discussed thoroughly. Again, this additional time and service does not add to your normal costs.

Depending on the complexity of your needs, we may invite you to attend a consultation session at a later date. This consultation is at no extra charge and allows you to ask questions and completely understand your treatment options in a relaxed environment.

Insurance claims can be made on the day via HICAPS, the item numbers used during this appointment are:

  • 011 – Oral Exam (Comprehensive dental check up)
  • 221 – Clinical periodontal analysis and recording (Gum Health Chart)
  • 022 / 022 – Two digital x-rays (radiographs), one for each side of your mouth
  • We do not charge for dental photography or other diagnostic items
treatment plan
Treatment Plan and Care Pack

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2. Hygiene Maintenance Appointment

Following the Comprehensive Dental Examination, a separate one hour Hygiene & Scaling Appointment will be thoroughly conducted by a specialised Hygiene Therapist and includes:

  • Thorough cleaning of all surfaces of your teeth
  • Removal of tartar and disease above and below the gum line
  • Polishing of the tooth surfaces
  • Stain removal where possible
  • Evaluate the health of your gums
  • Personalised dental hygiene instructions to maintain a healthy smile for life including dietary impact on dental health
  • Tooth Strengthening with Fluoride and natural ions
  • Oral care pack with tooth brush, floss, paste and travel case
The item numbers for this session depend on your condition, however common items are:
  • 114 – Calculus Removal (cleaning, scaling of teeth)
  • 121 – Topical Remineralising (application of fluoride)
  • 222 – Root Planing & Curettage – (cleaning below the gum line)
  • Possibly 281 (periodontal gum treatment) if a subsequent appointment is required

We will always discuss any additional elements with you on the day.

In most cases, the foundation of the mouth (gums, bones and ligaments around the teeth) are treated first before repairing the teeth that they support.

 

CAN YOU HELP US HELP YOU?

So that we can spend more time talking with you, and less time processing your information we would appreciate you completing some tasks beforehand if you have time:

INFORMATION & MEDICAL HISTORY FORM
When you book, we will email you our New patient information form. Please print and fill this out, and bring this with you to your appointment. A copy can also be downloaded here.

OPG XRAY (Full Mouth Xray)
Also provided is a pre-filled form in order to obtain a full mouth xray (OPG xray) before your appointment. This allows us to have a detailed look at your entire jaw and teeth structure to ensure that we are covering all options and possibilities.

This service is 100% covered by Medicare and you can either make an appointment or simply walk into any MDI xray centre (closest being Albert Park). They will send your digital xray file to us directly so that we can study it before your appointment.

Visit www.mdi.net.au for other locations and contact details.

TRANSFERRING YOUR DENTAL FILES
If you are moving from a dentist in Australia where you have records such as xrays, charts and treatment history, it may be of benefit to our dental examination to have those files transferred to us so that we can better understand your history.

We will attach a “Release of Records” form for you to send to your previous dentist who will arrange for your files to be sent to us securely.

 

 

We invite you to experience caring and quality dentistry,
book an appointment by calling 9646 1599